Help with TradeEdge.

Standalone access through Whop

1. Use the TradeEdge pricing page and choose monthly or annual billing.
2. Review the base price, applicable tax, total, and renewal schedule shown by Whop before purchase.
3. Complete the hosted checkout on Whop.
4. Sign in to TradeEdge with the same Whop account used for the purchase.
5. TradeEdge verifies the membership on the server before opening the Personal Journal.

If checkout completed but access is still pending, leave the activation page open while it retries, then use Retry activation. For an active subscription with missing access, a Whop identity linked to another TradeEdge account, duplicate billing concern, account-linking issue, failed or past-due payment, refund or dispute, or a cancellation that still appears to be charging, contact Yeudy Trades through the official channel below. Include the Whop membership ID when available, but never send a card number or password.

Access with Discord

1. Join the Yeudy Trades Discord server and obtain the qualifying TradeEdge role through the current membership process.
2. Choose Verify Access with Discord on the TradeEdge preview.
3. Authorize the requested Discord identity and membership check.
4. If eligible, TradeEdge opens the journal. Otherwise, the preview explains whether server membership or the required role is missing.

Discord authorization verifies eligibility; it does not buy or upgrade membership.

Common account help

Qualifying members should confirm the correct Discord account, server, and role. Standalone customers should confirm the Whop account that owns the purchase. If both access paths belong to one person, use TradeEdge's explicit account-linking flow so they point to one journal; accounts are never linked by display name or email alone. Temporary provider or journal outages can interrupt verification.

Data deletion and export requests

Use in-product controls first for manual trades, notes, screenshots, public share links, and optional health data. Ending a subscription does not automatically delete the journal. For deletion of the full TradeEdge account and associated journal data, contact Yeudy Trades through an official channel and identify the linked Discord or Whop account used for TradeEdge. A journal administrator must verify the account before performing the deletion. A complete self-service export is not currently offered, and no fixed completion or retention period is promised here.

Privacy and AI questions

The Privacy page explains Discord and Whop account data, imported trades, screenshots, optional health records, deletion controls, and the on-request TradeEdge AI flow.